Privacy policy

Welcome to Pooja Industries, the makers of MK Sona Brand.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

  • Personal Information: Name, phone number, email address, shipping/billing address, and payment details when you place an order or fill out a form.
  • Non-Personal Information: Browser type, device information, IP address, and website usage data collected automatically to help us improve our website performance and customer experience.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Communicate with you about your purchases or inquiries.
  • Improve our products, services, and website experience.
  • Send marketing and promotional updates (only if you opt-in).
  • Maintain records for business and legal compliance.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

However, we may share limited information with:

  • Service providers (such as courier companies, payment gateways, and marketing tools) to complete transactions and deliver orders.
  • Legal authorities, if required by law or to protect our rights and prevent fraud.

4. Data Protection

We use secure systems to store and protect your information. All transactions are encrypted through trusted payment gateways.

While we take all reasonable precautions, no online system is completely secure, and we cannot guarantee absolute data security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing emails at any time by contacting us.

To exercise these rights, please email us at: poojaindustries79057@gmail.com

6. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us analyze website traffic and improve functionality. You can disable cookies through your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Please review it regularly to stay informed.